Privacy Policy
Effective Date: 1 February 2025
1. Introduction
Welcome to The Wellness Directory (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, www.thewellness.co.za (“Website”), or use our services.
2. Information We Collect
We may collect the following types of personal information:
- Personal Data: Name, email address, phone number, business details (if applicable), and payment information (if you purchase a listing).
- Technical Data: IP address, browser type, operating system, and other analytics data.
- Cookies & Tracking Data: We use cookies and tracking technologies to improve user experience and analyze website traffic.
3. How We Collect Your Information
We collect information in the following ways:
- When you create an account or register a listing.
- When you subscribe to our newsletter or marketing emails.
- When you browse our website (cookies & analytics tools like Google Analytics).
- When you make payments through our payment processor (Yoco).
4. How We Use Your Information
Your data is used for:
- Creating and managing directory listings.
- Processing payments for paid listings.
- Sending you important updates, newsletters, or promotional offers (if opted in).
- Improving our website, services, and user experience.
- Legal compliance and fraud prevention.
5. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share data with:
- Service Providers: Payment processors (Yoco), analytics providers, and hosting services.
- Legal Requirements: If required by law or to protect our legal rights.
6. Cookies & Tracking Technologies
We use cookies to:
- Remember user preferences.
- Improve website performance and security.
- Track site analytics and visitor behavior.
You can manage your cookie settings via your browser settings.
7. Data Security
We implement security measures to protect your personal data. However, no online system is 100% secure, and we cannot guarantee absolute security.
8. Your Rights & Choices
Under South African POPIA and international privacy laws, you have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent for marketing communications.
- Request a copy of the data we store about you.
To exercise these rights, please contact us at directory@thewellness.co.za.
9. Retention of Data
We retain your data only as long as necessary for legal and operational purposes. If you request deletion, we will remove your personal information unless required by law to retain it.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy policies and recommend reviewing their terms before providing personal data.
11. Updates to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with the revised date.
12. Contact Us
For any privacy-related concerns, please contact us at: Email: directory@thewellness.co.za
Website: www.thewellness.co.za
By using our website, you consent to the terms outlined in this Privacy Policy.